Privacy Policy

Effective Date: July 17, 2026

Access Line Transportation & Limo Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://altransportation.com, book transportation services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide safe, reliable, and personalized transportation services.

1.1 Information You Provide to Us

• Contact information (full name, email address, phone number, billing and pickup addresses)
• Booking and travel details (flight numbers, arrival/departure times, number of passengers, special requests such as car seats or accessibility needs)
• Payment information (credit card details processed through secure third-party gateways)
• Communication content (emails, phone calls, or messages sent to our team)
• Special occasion details (wedding dates, event information, group size)

1.2 Information Collected Automatically

• Technical data (IP address, browser type and version, device type, operating system)
• Usage data (pages visited, time spent on site, clicks, and navigation patterns)
• Cookies and tracking technologies (see Section 7 for details)

1.3 Information from Third Parties

• Flight status and schedule data from airlines or tracking services
• Payment confirmation from our payment processors
• Reviews and ratings from third-party platforms (Google, TripAdvisor)

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your transportation bookings
• To provide real-time flight monitoring and proactive updates
• To communicate with you about your service, changes, or important notices
• To improve our services, website functionality, and customer experience
• To personalize your interactions with us
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and protect our legal rights
• To send marketing communications (with your consent, where required)

3. Legal Basis for Processing (GDPR-relevant users)

For users in the European Economic Area, we rely on the following legal bases:

• Performance of a contract (booking and providing transportation services)
• Legitimate interests (improving services, security, marketing)
• Legal obligation (complying with laws)
• Consent (for marketing communications)

4. Sharing Your Information

We do not sell your personal information. We may share it in the following situations:

• With service providers who assist us (chauffeurs, booking platforms, payment processors, analytics providers) under strict confidentiality agreements
• With business partners for operational purposes
  To comply with legal requirements, court orders, or government requests
• In the event of a merger, acquisition, or sale of assets
• To protect the rights, property, or safety of Access Line Transportation, our customers, or the public

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, booking-related data is retained for 7 years for accounting and legal purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and provide personalized content. You can manage your cookie preferences through your browser settings or our cookie consent tool.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request restrictions on how we process your data
• Data portability (in certain jurisdictions)
• Object to processing based on legitimate interests

To exercise these rights, please contact us using the information below. We will respond within the time required by applicable law.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States. We take appropriate safeguards to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Access Line Transportation & Limo Services
5601 Butler National Dr, Orlando, FL 32819

Phone: (407) 517-9386
Toll-Free: 888-664-2457
Email: info@altransportation.com